Smartphones are incredible pieces of technology that can help you do almost anything you desire while on the go. You can write emails while sitting in a subway, look up obscure facts while standing in an elevator, and coordinate a ride home while mingling at a party. The list goes on and on. However, despite all its uses, the...

When viewed from the technology side, running call centers have always been made easy over the past few years. Advent of technology and more dynamic implementation of software as a service have always made this happen in ease. The age we are in offers much comprehensive technology, better handling the requirements and tasking...

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