undefined gmail

Written on July 9, 2008 – 9:31 pm | by Sanil S
This entry is part 12 of 14 in the series gmail tricks

Today some of friends experienced some stability issues with gmail. All most all function are showing us undefined. All members in the chat list appeared as undefined. When I tried to IM my friend the chat is not received to my friend instead an yellow color displayed there. The main problem experienced was he can’t send email to anyone. An email service without mail sending facility :-( what anomaly?

Gmail chat list.

Gmail mail composing window.

I guess gmail in newer version is not much stable as before. A lot of bugs are there with the newer version of gmail. Team gmail will fix the bugs as soon as they can else it will adversely affect the popularity of gmail. The yahoo mail new version is pretty fast now a days than before. Wake up gmail team fix the problem or revert the solution to some stable version for the time being.

Resolutions.

1) Switching your gmail to older version.

2) Disable greasemonkey script called Gmail Conversation Preview. (Thanks Matt, Kenly, Patric and everyone those who found the a resolution)

3) Use different Browser.

4) Disable Better gmail.

Alternative solution is to use some other mail service for some time :-) , by the time Team gmail will fix it.

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29 Responses

Another solution that I have used is to use another browser. No problems in Flock or IE. The undefined error only appears in Firefox 3 for me; how about you?


Kenley Neufeld on Jul 9, 2008 | Reply

Having similar problem here, Firefox 3.0 on Mac. when composing email, “To” autofill from contacts is all “undefined”, and “send” button doesn’t work at all!

No problems using Safari.
Never had this kind of trouble with Firefox and Gmail before….


David on Jul 9, 2008 | Reply

I have the same problem. However, I booted up my wife’s laptop and got in with no trouble. She does not have the latest version of OS X.


davidthew on Jul 10, 2008 | Reply

They will fix it soon . Right?
What is the point in switching?


Niyaz PK on Jul 10, 2008 | Reply

I have also been experiencing the same problem… It’s happening only in Firefox (Not all). In other browsers( checked in IE), it seems to be working fine.. hope Gmail team rectify this problem soon..


Prasad on Jul 10, 2008 | Reply

@Kenley even with Firefox 2 the problem is there. You are right using another browser is another solution


Sanil S on Jul 10, 2008 | Reply

This is precisely why I keep saying Yahoo! Mail Rocks!!!! Google cannot provide the reliability that yahoo with its years of experience in mail services…..

Gmail can take a hike. Wonder how corporates and business can do wit this bug!!!!

Yahooooooo!!!!!


TheAnand on Jul 10, 2008 | Reply

I’m getting this in firefox 2 – i’ll switch to ie6 for now but won’t do this forever


jameslh on Jul 10, 2008 | Reply

Same thing here, but I fixed it. I disabled the ‘Gmail Label Colors’ script in Greasemonkey. Hope this helped.


Matt on Jul 10, 2008 | Reply

Oh my god,
I have not started facing this yet. I pray not to start.


SAF on Jul 10, 2008 | Reply

I have the latest updated version of OS X, using the latest Firefox. Same issue, “undefined” as mention in the posts (above). I switched to the “older version” of Gmail which resolved the problem. I did not have this “undefined” issue on my mac book pro. Weirdness. I love Gmail and am confident the support people will fix it…hopefully soon, however, surprised that I haven’t seen anything from them about this. A little more information regarding “current technical problems” would be nice. I mean, they offer all these neat “labs”, so why not keep us up to date with some of the bugs they’re remedying. I’m just wondering why this started out of the blue… “undefined” b.s.


someone now defined on Jul 10, 2008 | Reply

SOLUTION for undefined gMail problem was greasemonkey script called “Gmail Conversation Preview” – disable this.


Kenley Neufeld on Jul 11, 2008 | Reply

It’s the greasemonkey extension for me. I have been troubleshooting this off and on for the last day.

I uninstalled all my extensions and functionality returned. Added them all in one by one. As soon as I added Greasemonkey, all of the problems returned. As soon as I removed it, functionality was restored.

YMMV


Patrick on Jul 11, 2008 | Reply

Hi, you might had better gmail 1 add-on on your firefox. I got 2 better gmail add-ons, seems like silly, but i uninstall the version 1, let the version 2 alone, then gmail went just fine


baws on Jul 11, 2008 | Reply

SOLUTION 2: I disebled all gmail related greasemonkey script. My gmail is working again.


bollista on Jul 11, 2008 | Reply

First of all , Dont Play with Gmail :)

I also had the “undefind error” problem . But i solved it simply :) The problem was only with mozilla. I used Better Gmail Plugin in Mozilla. When i Disabled it, the problem solved. I found this error in My Friend Sarath System also. He had also better gmail plugin installed.

So disable any plugins which interpolate our strong GMAIL. And Enjoy Mailing

Regards
Sajith M.R
Technology Consultant


Sajith M.R on Jul 11, 2008 | Reply

I do not think this is a issue with browsers like firefox or opera or even ie for that matter….as most people complaining are using different environs.

Yahoo! Rock!! ;)


TheAnand on Jul 11, 2008 | Reply

I disabled GreaseMonkey and still had the problem but when I disabled BetterGmail 1, viola! Thanks!

Peace…………


Helen on Jul 11, 2008 | Reply

disabling the ‘GMail Label Colors’ script in Greasemonkey did the trick for me. thank you!


Kris on Jul 11, 2008 | Reply

(to add to that, I had already uninstalled a bunch of add-ons, including some mentioned in previous reader’s comments – the final fix did appear to be the ‘GMail Label Colors’ script though)


Kris on Jul 11, 2008 | Reply

GOOD! Uninstalling Better Gmail fixed the problem. I can now use the newer version of gmail and all my contacts are now listed rather than being “undefined”.

Thanks!!


someone now defined on Jul 12, 2008 | Reply

yup just confirmed if your running sum gmail scripts with greasemonkey or better gmail it causes this undefined problem! fixed it for me!!

cheers for all the tips and help here!!!


dj on Jul 14, 2008 | Reply

I solved it by going to Tools – Add-ons- disable add-ons.


norah on Jul 15, 2008 | Reply

I saw this issue too on firefox3 on Mac.

I was able to send emails when i detached the compose mail to a new window.

Cheers


Murthy on Jul 15, 2008 | Reply

I disabled the Gmail Conversation Preview under BetterGmail and this resolved the issue for me.


domeboy on Jul 16, 2008 | Reply

I found that disabling the “colored labels script” that I was running solved the UndefinedX problem.


Fashion Photography on Jul 19, 2008 | Reply

Pligg ftw, the new version really rocks but themes are so hard to find…


rascaldizzee on Jun 24, 2009 | Reply

Stability problem undefined gmail…

Gmail shows some inconsistency in some browsers all functions are showing undefined. Here is the solution to fix the problem…


pligg.com on Jul 11, 2008

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